The HomeShipping Review
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Albert
I am an eBay seller, I checked prices on oversize items and international items with UPS and other major shipping companies, then I ran across www.HomeShipping.com, and obtained rates that are at least 30% lower than UPS. It is easy to use and the customer service rep was very professional.
Omar
These guys are great. I ordered some books from Amazon.com, I had Amazon send the books to Homeshipping warehouse in California. They in turn sent me the books by Fedex to Jordan. They were professionals and answered every questions that I had. I would recommend them for sure, and I would use them again.
Sam
Fast and inexpensive Service. Booked shipment online with homeshipping.com. They sent Fedex to pick up shipment. Delivered in Brighton, UK in 3 days.
Tamara
Booked 14 boxes of my personal items online. Homeshipping picked up shipment from Boston, MA, and delivered to Bremen, Germany in 35 days. I used the LCL service, which is a consolidations deferred service, but it was worth, because, I paid an average of $20 per box. Pretty cheap. Will use again if I need to ship anything from USA.
Cesar .R
This is the only company that actually took time, and explain to me where to start, they called me back and followed up with me. I shipped my HHG in a 20 foot container from Miami beach to Lima Peru. I just could not have done this without these guys. I would refer this company to anyone who is shipping for the first time. They really took me by hand step by step. Rosita
Nikolai K
First and most importantly the two things that you do great:
Customer service is fantastic and rates are A LOT cheaper than on our own.
Minor issues:
-Shipping a new order is a buggy. The system saves the information from a previous shipment. This is probably a cookie issue. But every once in awhile, I am not able to send a shipment because the country is not getting picked up. I have noticed this only with Canada.
-I don’t like having to sign in again to view past bills. What is the point of signing in twice with another password? I don’t use this feature because of it. I just view my credit card statement for billing issues.
These are two minor issues (cookies and viewing bills) that doesn’t hinder my use with your website.
Thanks!
Nikolai K.
Eric
Hi. Who knew it could be so easy to ship a big box to Sweden from Georgia. You saved me considerable time and aggrevation. Thanks to Debbie Van Winkle and others who made this a pleasant experience.
Sincerely,
Eric
Haithem S
I felt very comfortable talking to each and with everyone of your customer service. The information given to me were detailed enough to make me comfortable to proceed forward with the next steps, such as payment. Your honesty and pleasant customer handling skills are the main elements to complement. The only down issue, which I think was not within your capability, was the ground handling quote. I believe that you are one of the best shipping companies that I ever dealt or communicated with.
Sincerely,
Haithem S.
Rosa
Dear Home Shipping
I am really so happy about the service, my container arrive as fast as I arrive to Peru, everything complete everything in one piece. For me it was the first time and I had many concerns about the safety of my household and personal items.
Im going to refer this service to my friends and I probably use it in a future for some import/export business I have in mind.
Thank you again for everything and to the courteous staff who assited me.
Sincerely
Rosa
Alaa
Brandon, Florida to Sharja, UAE,
It was great service from your side ... I wish you keep it . all the best foe you and the team. thank you
Andrea
I appreciated the business with you. Everything went fine except of one thing:
As I picked up the boxes from the destination port I had to pay fees to the local agent and port authority. I would really appreciate if you offer another rate which includes these fees at the destination port.
Of course, I am not talking about taxes and customs.
Sincerely,
Andrea
Rebekah
Hi,
Our homeshipping.com experience was overall good. I was pleased with how available the representatives were when we called and with their helpfulness. Though I have never shipped overseas before, when doing our price comparison, your prices were the best.
The only thing I would change is the booking process. I found it confusing how we would get a price quoted, but then in the email that was sent, the price was sometimes different . I would much prefer to book with a person over the phone.
Thank you for taking the time to listen to feedback. 20' container from Seattle Washington to Bremenhaven, Germany
April
HOMESHIPPING,
We used your shipping program in the summer primarily, mostly shipments to australia. We are a ski shop located in Ohio, since the snow melts most of the business we do is overseas. Debbie usually handles our acct and we are greatful for the assistance she provides. She is easy to contact (via email or call) and is always up for searching for the best price for us. Now that we are accustomed to the website, most orders run smoothly. My one recommendation is faster response to orders put in. If we could recieve the labels sooner it would be nice. Also if the process went faster we could pack and ship on the same day ( so our products get to our customers quicker.. some times we get caught up on the weekend and something that was ready to leave here friday.. now cant leave til monday). well thanks for the 5% discount.
peace.
LITTLE MOUNTAIN LIMITED- APRIL
Sherman
This has been one of the most pleasant shipping experiences i have ever had! you made it so simple, and the price was fantastic. you have my vote, and my business.
best regards,
sherman
Danielle
I just wanted to say a big thanks to you. I hope your work is totally ok with you helping me.
Im sure Ill get to meet you sometime and look forward to shouting you lunch one day in the future.
Have a nice day
Danielle
Fawaz
The bags arrived a day before our arrival and were picked up by our family in Kuwait.
I again thank you so much for your great help and professionalism on this.
I will make sure that everyone I know in the US who needs such service will have your number.
Thanks again.
Regards,
Fawaz.
Debbie
Thank you so much for all of your help with this shipment. Ya’ll have been so helpful and pleasant to deal with. These books will be a tremendous blessing to the children at Ebenezer Christian School in Pt. Elizabeth. I know Brittany and the staff will be so excited when they arrive. Thanks again for your help.
God Bless,
Deb
Mark
Wow! we sent two ipads with these guys from the apple store in Los Angeles, one to Germany and one to Australia. They prepared all export documents and emailed the bar coded labels by email. The ipad to Germany was delivered in two days, Sydney was delivered in four days. It was kool that they called us after the delivery to check on us few days later. Will use again for sure. Thanks guys
Mohammad
I was really very satisfied with your services. I like the way you took yourtime and explained the details, especially what happen to my shipment afterit arrives. You were 100% right. I did exactly as per your recomandation, and cleared shipment quickly from customs. I am thanksful for your great service. I will tell all my friends in Alabama about your service. Thanks you.
Brittany
I had a great experience with your shipping company. Marianne was extremely helpful in getting me the exact types of boxes I needed and helping me set everything up while being in a different company. The only difficulty was with the shipping office in Port Elizabeth. I had contacted them weeks before of when the date would be since I was trying to line it up from America. I did not hear from her until the shipment arrived and then I only had a few hours to pick it up before she started charging me storage. Everything worked out. I will definitely be using your company in the future for my shipping needs.
Thanks
Harshal
Hello,
I had a good experience with your shipping service in the US.
My only complaint is that your counterpart in India was not prompt in informing about the shipping arrival. I had to do a lot of followup to get information. Your agent was also not helpful in locating a good C&F agent.
If only, your counterparts can devise similar systems as you have in the US.
Thanks,
Harshal
Ron
The whole experience with Home Shipping has been very good . Even though the process of shipping something 1/4 way around the world is not something I have ever done in the past your company made the experience simple .Your price was good , I guess , other companies seem to have difficulty coming up with a price from Montreal ,Canada to Kralendijk , Bonaire . If I have anymore personal belongings that I have to ship I'll definitely be in touch . About the only comment I have is that having a way to track the progress of my crate would have been nice , but I guess It must almost be at the end of it's journey .
Thanks
Ron
Andy
Good morning,
We used Homeshiping.com for an international shipment from the US to Canada. Your website was easy to use. When I tried to contact a representative from your organization, she returned my call promptly and was able to answer my question. Overall, it was a good experience and we will consider using Homeshipping.com again. The only aspect of the transaction that we were disappointed with is how expensive it is to ship to Canada plus the COD charge that our client got stuck with. What ever happened to NAFTA?
Happy Holidays,
Andy
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